Frank & Sons Moving & Storage Originally, I contracted with a different moving company to move my family from FL to MO. After loading my belongings, they changed their quote and tried to charge me three times the agreed upon price. When I refused to pay the new price, they held our belongings hostage. When I finally got them to release our things, I contracted with Jim at Frank and Sons. Not only was Jim very helpful and knowledgeable during the transition, but Donna at the office was wonderful in keeping me informed of the status of the move. Once Wheaton picked up our things we received everything within a week and I even got updates from the truck driver. The actual delivery and unloading of our belongings was amazing! Not only were all of our new carpets and floors covered with heavy blankets, but even the banisters and doors were wrapped. The inventory was incredibly detailed and all our furniture was placed in the correct rooms and assembled, down to the baby's changing table! My family has moved a total of 12 times in eight years and this was by far our best moving experience with Frank and Sons and Wheaton Vanlines. After having such a nightmare experience with the original company we contracted with and seeing the contrast of service and care received from a REPUTABLE moving company, I will never use anyone but Frank and Sons and Wheaton for future moves. Thank you, Jim and Donna for everything! Sincerely, Kara |
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